Alex Gomes is a skilled Technical Support professional with solid experience in N1 and N2 roles, currently serving as an Analista de Suporte N2 at Vertem. They have effectively managed incidents and resolved technical issues for major clients such as Banco do Brasil and Grupo Boticário, ensuring operational continuity and aligning client expectations. Previously, Alex worked at TICWay Soluções em Tecnologia, providing dedicated support to Pitney Bowes and contributing to software maintenance as a Junior Developer Assistant. Their educational background includes a degree in Information Technology Management from Universidade Paulista and a Technical degree in Systems Development from SENAI Jandira.
This person is not in the org chart
This person is not in any teams
This person is not in any offices