Vertex Service Partners is building a community of like-minded companies and leaders that aspire to provide compelling career opportunities for employees and build enduring relationships of trust with homeowners by consistently delivering amazing customer experience. 

Vertex operates with four core tenants: (1) Contractor of Choice, (2) Employer of Choice, (3) Partner of Choice, and (4) Growth Mindset.

Contractor of Choice: We seek to build a customer experience that is 50x better than the competition’s. We utilize technology, best practice sharing, and a customer-first mindset that permeates to our core throughout our organizations to consistently innovate and provide a world-class customer experience that delivers peace of mind to our customers.

Employer of Choice: We believe that people are the core drivers of success in any company. Being the best place to work is the only way to win. Our brands aspire to be the destination of choice for estimators, tradespeople, and leaders; create cultures and brands that people are proud to work for; and offer best-in-class training and compelling career paths.

Partner of Choice: We strive to make a partnership with Vertex the best decision an owner makes, for their themselves and their team.

Growth Mindset: We are Relentless in Our Pursuit of Perfection. We exist to serve and to help our Partners become stronger, better, true versions of themselves, allowing them to realize their full potential, be the best employer and service provider in their local community, and honor the legacy of those individuals who started the business. We provide a wide range of world-class resources through our Partner Services team to help businesses flourish for the long-term.

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Vertex Service Partners

Vertex Service Partners' headquarters in Charlotte, United States

Dennis Elliott

Jane Margolin

Michael Manzano

Sarah Brunette

Josh Dahl

James Wyatt

The Leadership Team at Vertex Service Partners is responsible for setting the strategic direction of the company, driving growth initiatives, and ensuring alignment with Vertex's core tenants. This team guides the company's mission to become the Contractor, Employer, and Partner of Choice while fostering a proactive growth mindset. By leveraging their diverse expertise, the Leadership Team focuses on innovation, best practices, and world-class customer and employee experiences, ensuring the long-term success and impact of Vertex and its partners.

Leadership Team

The Finance and Operations team at Vertex Service Partners is responsible for driving financial performance and operational excellence across the organization. They manage budgeting, financial reporting, and resource allocation to ensure sustainable growth, while also implementing best practices in operations to enhance efficiency and effectiveness. This team plays a critical role in supporting Vertex’s commitment to being the Contractor, Employer, and Partner of Choice by optimizing financial strategies and operational workflows that contribute to an outstanding customer experience.

Finance and Operations

The Risk Management team at Vertex Service Partners is dedicated to identifying, assessing, and mitigating potential risks that could impact the company and its partners. This team works closely with leadership to develop strategic frameworks that enhance decision-making, ensuring robust compliance with regulations while safeguarding the company’s reputation and financial stability. By fostering a culture of proactive risk management, they help maintain Vertex’s commitment to delivering exceptional service and support to its community of partners and employees.

Risk Management

The Technology and Development team at Vertex Service Partners is responsible for leveraging innovative technology solutions to enhance operational efficiency and customer experience. This team collaborates closely with other departments to identify and implement best practices, streamline processes, and develop tools that empower employees and partners alike. By fostering a culture of continuous improvement and technological advancement, they support Vertex's mission to be the contractor, employer, and partner of choice in the service industry.

Vertex Service Partners

Org chart

Teams

Leadership Team

Finance and Operations

Risk Management

Technology and Development

Offices

Vertex Service Partners

Org chart

Teams

Leadership Team

Finance and Operations

Risk Management

Technology and Development

Offices

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