John Wolfe has over a decade of experience in customer support and banking, currently serving as Senior Manager of Global Customer Support at Vertex Inc. since September 2019, where responsibilities include leading and mentoring a team of Supervisors and acting as an escalation point for urgent customer issues. Prior roles include Team Lead and Senior Support Specialist at Temenos, overseeing customer service and technical issue resolution, as well as various positions at TD and Alliance Bancorp Inc. focusing on customer interaction, operational management, and sales support. Educational credentials include a high school diploma from Strath Haven High School (2002-2006).
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