Kyle Tomalin

Kyle Tomalin is a seasoned professional with a strong background in customer success and account management. Currently serving as Lead Customer Success Account Manager at Vertex Inc. since February 2019, Kyle has progressed through various roles, including Senior Customer Success Account Manager and Technical Account Manager, focusing on resolving application inquiries and troubleshooting escalated issues related to Vertex Cloud services. Prior positions include Accounts Manager at Gagliardi Insurance Services and Customer Support Representative roles at Intuit and Exactor, cultivating skills in client relationship management and sales tax knowledge. Earlier experience includes brand ambassadorship with Sir Kensington's and customer service roles at Starbucks and Stop and Shop, complemented by an internship with the New Jersey Division of Criminal Justice. Kyle holds dual Bachelor of Arts degrees in Sociology from The College of New Jersey.