Mindy L. Cunningham is a seasoned executive currently serving as the Senior Vice President of Customer Success and Services at Vertex, Inc., where they lead the company's customer engagement lifecycle. Previously, Mindy held the position of Head of Professional Services for Thomson Reuters’ $2.5B Legal business vertical and served as Vice President of Enterprise Support Services at Citrix. As a Founding Member of CHIEF Miami and a member of the Technology Services Industry Association's Customer Success Advisory Board, Mindy is dedicated to empowering women in leadership roles. Mindy has an extensive background in consulting and customer success, having worked with organizations like Ellucian and KPMG, and holds a Bachelor of Science degree from The American University.
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