Pia Irsic is a seasoned professional in customer success management with extensive experience across various organizations. Currently serving as a Senior Customer Success Manager at Vertice since March 2023, Pia previously held roles at Airtable and Udemy, where responsibilities included managing strategic accounts and driving customer engagement in the DACH region. Notably, at Udemy, Pia achieved a quarterly retention rate of over 140% and qualified for Presidents Club 2021. Prior experience encompasses positions at Greentube Internet Entertainment Solutions GmbH, where Pia managed key B2B customer relationships, and earlier roles in account management and project coordination. Educational qualifications include a Bachelor of Science in Business, Economics, and Social Sciences from WU Vienna, along with an exchange semester at Yonsei University.
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