Tany Hamel is a seasoned customer success professional with extensive experience across multiple industries, currently serving as Principal Customer Success Manager at Vertice since June 2025. In this role, Tany owns the customer lifecycle for complex strategic accounts in EMEA, acting as the primary point of contact for senior stakeholders and implementing consultative strategies to address unique customer needs. Prior to Vertice, Tany held positions such as Senior Customer Success Manager at Sitetracker and New Relic, focusing on user adoption and client satisfaction. Tany's earlier experience includes leadership roles at Khoros, Olapic, CGI, and Accenture, with a strong background in CRM consulting and account management. Tany holds a Master's degree in Business Administration from emlyon business school and advanced law degrees from Université Jean Moulin and Luiss Guido Carli University.
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