Gerwin Serrano

Gerwin Serrano is a dedicated professional with extensive experience in transaction processing, customer support, and financial operations. Currently serving as a Ship and Debit Processor at Vertiv since July 2021, responsibilities include assisting customers with ACOP/ship and debit claims and aiding collectors in resolving disputed credit claims. Prior roles include a Transaction Processor at Accenture, where tasks involved updating purchase order prices and contract management, and Collection Support New Associate specializing in overdue invoice collections and account reconciliation. Gerwin's earlier positions spanned roles in auditing, sales, and research, showcasing a strong foundation in business administration with a Bachelor's Degree in Marketing Management from Universidad De Manila.