Laura Ulrich is an experienced professional currently serving as the Sr. Manager for both IT BRM and the IT ServiceNow Platform at Vertiv since February 2024. Prior to this role, Laura held multiple positions at Advanced Drainage Systems, Inc., from March 2016 to February 2024, including Workplace Application Manager and IT Service Delivery Manager - Collaboration. Laura's extensive experience includes managing AI initiatives, ServiceNow, Microsoft 365, and desktop engineering, among others. Previous positions also involved roles as a Scrum Master at Lightwell Inc. and Huntington National Bank, in addition to IT consultancy and marketing coordination roles at various organizations. Laura holds a Bachelor's degree in Organizational Communications from the University of Cincinnati, completed in 2009.
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