Marcelo Rocha has extensive experience in technical support and engineering, beginning with a role at Computer Houser Ltda as a Tech Support specialist in 1997. Marcelo continued to develop skills in various positions, including Tech Support at Technoworld, and held roles as a Tech Support Analyst and Sales Engineer at Avocent. Most recently, Marcelo has served as a Tech Support Senior at Vertiv since 2016, following a tenure as a Monitoring Analyst at Emerson Network Power. Marcelo’s expertise includes KVM IP, service processors, video extenders, terminal servers, and PDUs, along with proficiency in data center management tools such as DataCenter Planner, Aperture, and DSView. Marcelo holds a postgraduate degree in Infrastructure of Critical Environments with a focus on Data Centers from Unicaldas (2021-2022) and a bachelor's degree from Universidade Ibirapuera (1998-2003).
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