Melissa Skinner is an experienced professional with a robust background in client experience management and project coordination. Currently serving as Client Experience Support Manager at Vestcom since September 2017, Melissa excels at liaising between clients and internal departments, ensuring best practices and effective solutions while managing business requirements and invoicing processes. Prior to Vestcom, Melissa held key leadership positions at Massage Envy, where responsibilities included overseeing design and construction efforts, facilitating franchise development, and managing vendor relationships. With earlier experience at PetSmart, encompassing various roles such as Customer Experience Enterprise Manager and Project Manager, and a foundational role at CSK Auto as a Marketing Specialist, Melissa possesses a diverse skill set in project lifecycle management, customer service enhancement, and operational efficiency. Melissa holds education from Paradise Valley Community College.