Daniel Grodecki

Daniel Grodecki is an experienced IT professional currently serving as the IT Manager for Service Desk at Vesuvius since July 2019, where responsibilities include managing global service desk activities, overseeing a team of 12 analysts across multiple countries, and driving improvements in Service Now usage. Prior to this role, Daniel held the position of IT Technical Analyst at QVC, focusing on ticket management and user support, and served as a Category Agent at Prisjakt/PriceSpy. Daniel holds a Master's degree in Technical and Informatics Education from the University of the National Education Commission in Krakow.