VETNexx is an AI-powered call handling platform designed specifically for veterinary clinics—built to ensure no call, and no moment of care, is missed.
In busy clinics, missed calls, interrupted workflows, and front desk pressure can directly impact patient outcomes, client experience, and team wellbeing. VETNexx solves this by intelligently managing inbound calls—so your team can focus on what matters most: delivering care in clinic.

Our system handles client calls in real time, supports appointment booking, and escalates urgent cases appropriately, all while maintaining a natural, human-like interaction that clients trust.

The result is a calmer front desk, improved client experience, and better use of skilled staff time.

Key capabilities:
 • Intelligent inbound call handling
 • Appointment booking and workflow support
 • Urgency escalation aligned with clinical boundaries
 • Consistent client communication
 • Frees reception teams for in-clinic care
VETNexx is currently in beta, with early-stage clinic testing underway across New Zealand and Australia.

Built by those who understand the problem:
 Created by Dr Alison Pickering (BVSc, MVSc Dist., MRCVS), a veterinarian with over 30 years of clinical experience across NZ, Australia, and the UK, alongside AI Systems Architect Yash Sharma (BBA, LLB), specialising in scalable, real-world automation systems.

Early feedback:
 “Clinics need as much help as they can get—freeing up staff for customer service and technical support in clinic.” — Veterinarian
“So it’s pretty bloody good… it handled difficult, anxious scenarios really well and wanted to book me in straight away.” — Client
“It’s almost hard to tell it’s not a person.” — Veterinary Nurse
VETNexx is built to support clinics—not replace them—ensuring that safety, care, and human connection always come first.

Follow our page and visit www.vetnexx.com to learn more.


VETNexx

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VETNexx

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