Bryan Ly is a seasoned technical support professional with extensive experience in managing and resolving complex technical issues across multiple organizations. Currently serving as Technical Support Manager at Veza since July 2023, Bryan previously held a series of progressively responsible roles at Okta from July 2017 to July 2023, including Technical Support Training Manager and Senior Mission Critical Support Engineer. Bryan's background also includes significant contributions at Symantec, where responsibilities ranged from supporting SSL products to troubleshooting web security issues for enterprise clients. Earlier career roles included network engineering and system administration, along with teaching at Life University. Bryan holds a Master's degree in General Engineering with a focus on Networking and a Bachelor's degree in Computer Engineering, both from San José State University.
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