Letitia Matthews is a Deputy General Manager with extensive experience in the outsourcing and immigration sectors. They previously served as a Senior Operations Manager at Vfs Global Visa Processing from 2008 to 2025 and currently hold the role of Deputy General Manager at VFS Global since 2025. Letitia possesses a National Diploma in Management, specializing in Business Administration and Management, from Cape Peninsula University of Technology, along with various certificates in Computing, Management, and Public Relations. They are skilled in service delivery, negotiation, operations management, risk management, and customer service.
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