Ritu Roy is a seasoned Deputy General Manager of Projects at VFS Global, with extensive experience in the outsourcing and offshoring industry. Ritu has demonstrated expertise in project management, business processes, and customer relationship management, underscored by a PMP certification. Ritu's prior roles include Team Leader and Assistant Manager at various organizations, including Goldshield Pvt Ltd and WNS Global Services, where they excelled in team management and process improvement. Ritu holds a PGDBA in General Management from the Welingkar Institute of Management Development and Research and is currently pursuing a B.Com from ASC College under Bombay University.
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