Carlos D. is an experienced professional in the hospitality industry with a strong background in guest services and account management. Currently serving as an Account Executive Team Lead at VGW since August 2022, Carlos has previously held roles including Assistant Director of Front Office and Guest Services at Hotel X Toronto and Manager on Duty at Loews Hotels & Co. Demonstrating strong critical thinking and problem-solving abilities, Carlos excels in identifying operational challenges and implementing creative solutions. With a track record of managing significant revenue accounts and leading teams, Carlos is also proficient in financial planning, having contributed to month-end processes at Mills Estruturas e Serviços de Engenharia S.A. Carlos holds a Bachelor's degree in International Business from Lipscomb University.
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