Genaline M.

Genaline M. has extensive experience in anti-fraud and risk analysis, currently serving as an Anti-Fraud Returns and Chargeback Analyst at VGW since July 2019. Prior to this role, Genaline worked as a Risk and Fraud Analyst at Rebus Technologies, where responsibilities included reviewing KYC documents and performing daily fraud prevention and compliance tasks. Earlier experience includes positions as a Quality Assurance Analyst at OPSIFY, where deal closure metrics were analyzed for US Groupon and US LivingSocial, and various customer service roles spanning from email support to direct customer assistance at companies such as Affiliated Computer Services and Paragon ICC. Genaline's career began as a Marketing Associate at ePerformax Contact Centers & BPO, focusing on outbound phone verification for credit rating purposes.