Nilson Ito

Nilson Ito is an experienced professional with a diverse background in training, customer service, and language instruction. Currently serving as a Trainer in Learning & Development at VGW since January 2021, Nilson has also held roles as an Account Executive and a Private Language Teacher, focusing on tailored language instruction for foreigners. Previous experience includes bilingual customer support at Booking.com, where customer satisfaction metrics consistently exceeded 90%. Additionally, roles as a Math Tutor, English Language Instructor, and Process Coordinator reflect strong educational and coordination skills. Nilson holds a Bachelor's degree in Mechanical Engineering from Universidade Paulista and is certified in English Language Teaching to Adults.