Nathan Galovan is an Associate Principal and Launch Manager at Via, where responsibilities include managing the launch process for the Support Operations Team and maintaining an internal knowledge base for member and driver support teams. Nathan has also developed a system to enhance communication regarding promotions among customer service agents and has led a team of 15 agents, improving their skills and performance. Previous roles include Shipping Coordinator at Tarisio Fine Instruments & Bows and various administrative positions, as well as experience in media production and script development. Nathan holds a Bachelor's Degree in Film, Television, and Digital Media from UCLA.
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