Michael Froment is an accomplished professional with extensive experience in operations and customer support within the technology and telecommunications sectors. Currently serving as the Head of SaaS Factory and EVP Customer Support & Operations at Viaccess-Orca since April 2022, Michael has previously held key positions such as Executive Solution Manager at Huawei and Product Owner OTT at CANAL+. The career spans several years in various roles, including Professional Services Manager at Anevia and System Architect at Numericable. Michael's educational background includes a Master 2 in Informatics, Network, Telecommunications, and Management from ESIEE-IT, as well as a Master's degree in Computer Project Management from UTEC Informatique & Nouvelles Technologies.
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