Matt King is a growth-focused operations leader with over 14 years of experience at Praeses, where they advanced from entry-level account manager to Director of Client Management. In 2021, they took on the role of Director, successfully stabilizing and renewing customer contracts, overhauling client management processes, and launching an internal customer service desk. Matt guided a team of over 30 employees in servicing approximately 50 state and local government accounts, achieving notable results such as a 96% customer retention rate and a 92% staff retention rate among leadership. Currently, they serve as the Director of Channel Partnerships at ViaPath Technologies, continuing to leverage their expertise in operations management and client relations. Matt holds a Bachelor's degree in Marketing from Mississippi State University.
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