Josh Freeman

Josh Freeman is a seasoned professional with extensive experience in technical services, mobile engagement, and customer success. Currently serving as Senior Director of Technical Services at Vibes, Josh has played a crucial role in redesigning and building the CS Technical Services Function, overseeing various teams to enhance operational efficiency. Previously, Josh held leadership positions in mobile engagement and customer success, managing technical services for enterprise clients and delivering significant ROI for leading brands. Earlier experience includes account management roles at bswift, where Josh facilitated benefit enrollment for large clients and collaborated with HR teams. Josh's background in HR includes generalist and analyst roles at Zookbinders, Inc., and Huron Consulting Group. Educational credentials include an MBA from the University of Illinois Urbana-Champaign and dual bachelor's degrees in Business Administration from the University of Wisconsin-Madison and the Wisconsin School of Business.