Neil Jendon is an experienced IT support professional with a robust background in managing both Mac and Windows environments. Currently serving as an IT Support Specialist at Vibes Media since April 2016, Jendon provides end-user support for over 200 Mac users and several Windows users, utilizing tools like Jamf Pro for effective workstation management and security compliance. Previous roles include IT Support Technician at MacHero, where Jendon supported clients across the greater Chicago area, and Technology Supervisor at New Control, A Merkle Company, overseeing IT support for 300 Mac users across multiple locations. Jendon's expertise encompasses IT budgeting, network maintenance, software training, and system implementation, notably Microsoft Exchange and Adobe Creative Cloud. Jendon holds a Bachelor's Degree in Journalism and Photography from Northern Illinois University.
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