Fernando Metallo is an experienced IT professional with a strong background in technical support and service delivery. Currently serving as Service Delivery Manager at Vicinity Centres since November 2006, Metallo has also held roles as Service Desk Manager and Senior IT Support Specialist, focusing on resolving customer technical issues and managing asset configuration. Prior experience includes a position as Desktop Support Analyst at Minter Ellison, where support was provided to over 600 users in a corporate law environment, and similar responsibilities at Crown Casino in Melbourne. Earlier in career at King & Wood Mallesons, Metallo served as a Technical Support Specialist, supporting over 600 users in the Melbourne centre and 2,000 nationally. Metallo holds a Bachelor's degree in Information Technology from Victoria University.
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