Ryan Chartrau is an experienced professional in customer success and support, currently serving as a Customer Success Support Specialist at Videate since September 2025, where focus is on enhancing customer value through AI-driven video automation. Prior to Videate, Ryan held the position of Customer Success Manager at Membrain.com, guiding sales teams in executing successful strategies. Further experience includes serving as a Customer Success Specialist at Docebo, maintaining client relationships while promoting effective use of their LMS platform, and as a Market Development Representative at Red Hat, specializing in cloud migration and DevOps practices. Early career roles included inbound sales for DialAmerica and a journalist for Connect Magazine, focusing on games and technology, while education was completed at Georgia College & State University.
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