Gitam Sharma has over a decade of experience in technical support and service management within the engineering sector, specifically at Videojet Technologies since August 2013. Currently serving as Technical Manager for the North Region, Gitam Sharma oversees technical support services and resolves complex issues to ensure high customer satisfaction. Previous roles at Videojet include Deputy Manager of Technical Support for the South Region, Area Service Manager, and Assistant Service Manager, where Gitam consistently improved service quality and response times. Earlier experience includes positions as a Sr. Service Engineer and Service Engineer at Videojet, as well as a Sales Service Engineer at Neutech Automation and Site Engineer at Engineers & Engineers Electrical Pvt. Ltd. Gitam Sharma holds a Bachelor of Technology degree in Electrical Engineering from Monad University and a Diploma in Electrical Education from IASE Deemed University.
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