Jonathan Bilodeau is an experienced IT professional with a strong background in system administration and technical support. Currently serving as a Principal System Administrator at Vidéotron since July 2024, Jonathan previously held the position of Chef de groupe in the IT service at MELS from March 2024 to July 2024, overseeing the support team's daily operations. Jonathan's earlier roles include System Administrator and IT Technician at Groupe TVA from July 2013 to March 2022, and IT Technician at Pcexcel from January 2010 to January 2011, where responsibilities included diagnosing and repairing computer issues, installing software, and supporting users. Jonathan holds a DEP in Computer Technician from Collège d’informatique et d’administration Verdun-LaSalle, a certification in Information Technology Project Management from Collège de Maisonneuve, and specialized training in Microsoft SharePoint Server 2013 from Eccentrix.
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