Patrick Steele is an accomplished executive with extensive experience in operational transformation and customer experience within the telecommunications sector. Currently serving as the Director of Transformation Opérationnelle at Videotron since April 2017, Patrick has previously held key leadership roles including Chief Operating Officer at Altima Telecom and Director of HR Transformation at Nordia Inc., where significant advancements in HR processes and policies were achieved. Prior to these roles, Patrick led various customer care initiatives at Bell Canada, driving strategic implementations and operational improvements across multiple divisions. Patrick holds a Bachelor of Arts in Economics from McGill University and completed an Executive Program at Ivey Business School at Western University.
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