Mike Watling is a seasoned professional with extensive experience in technical support, account management, and sales leadership. Currently serving as Team Lead for Technical Support and Technical Account Manager at Vidyard since May 2021, Mike excels in delivering exemplary service and technical assistance to clients. Prior experience includes roles at RoomKeyPMS, where Mike specialized in client software solutions, and Marina Controller Software, where responsibilities encompassed product sales and implementation management. Mike's foundational experience was built over 14 years at Oak Bay Marine Group, where strategic roles in revenue enhancement and systems management were held. Additional expertise was developed at CIBC in community bank leadership and customer service management, alongside early career experience at McDonald’s. Mike holds educational credentials from Cornell University and the University of California, Irvine Division of Continuing Education.
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