Brian Puntney is an experienced professional in customer support and technical services, with a career spanning over two decades. At Enghouse Video, Brian served as Team Lead for Customer Support and held roles as Operations and Logistics Manager and Customer Support Engineer, Level 3 from March 2024 to April 2025. Prior experience includes serving as Customer Service Lead at Sony from July 2003 to September 2005, and various positions at Sonic Foundry Inc. between November 2014 and July 2016, including Director of Quality Assurance, Technical Services Manager, and Director of Customer Care. Brian holds a Bachelor of Science degree in Communication Arts with a focus on Radio, Film, and TV Production from the University of Wisconsin-Madison, earned between 1996 and 2000.
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