Jeffrey Balagot has a wide range of work experience in the field of software quality assurance and operations support. Jeffrey started their career at Aptara Litigation Services in 2007, where they worked as an Electronic Data Discovery specialist. Jeffrey then moved to Aptara as an Electronic Data Discovery Litigation Computer Support. In 2007, they joined Hewlett Packard Enterprise and held various roles such as Operations Support Representative/Infrastructure Lab Lead, ALM Production Engineer, and Lead Performance Center Production Engineer. During their time at Hewlett Packard Enterprise, they were responsible for building and maintaining infrastructure, creating automation tools, and interacting with customers. Since 2017, Jeffrey has been working at View, Inc as an SQA Engineer and later promoted to SQA Manager. In this role, they have been involved in building monitoring systems, coordinating with developers on version releases, and conducting manual testing of GUI and Web interfaces. Overall, Jeffrey Balagot has gained extensive experience in software quality assurance, operations support, and customer interaction throughout their career.
Jeffrey Balagot obtained a Bachelor of Arts degree in Philosophy from the University of California, Santa Cruz, where they studied from 2002 to 2006. Jeffrey also pursued further studies in Philosophy at UC Santa Cruz. In 2013, they obtained a certification in ITIL V3 from HP Enterprise Security Services.
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