VikingCloud
Carol Wright is a seasoned client services professional with extensive experience in contract administration and customer management. Currently serving as a Client Success Manager at Viking Cloud since December 2021, Carol previously held a similar role at Trustwave from July 2016 to February 2022. Carol's expertise encompasses designing enterprise client onboarding processes, conducting quarterly business reviews, and fostering trusted partner relationships. Previous positions include Outreach Manager at Northwestern University and Regional Client Relationship Manager at Jet Support Services, Inc., where responsibilities included supervising teams, resolving complex contract issues, and enhancing client interactions. Carol's academic background includes a Master of Arts in History with a focus on Gender and Slavery and a Bachelor of Arts in General Studies with a major in Psychology, both from Roosevelt University.