William Moran has over 15 years of experience in the IT industry, currently serving as Production Support Manager at VikingCloud and Operations and Production Support Manager at Sysnet Global Solutions since August 2010. In these roles, William manages the performance of PCI DSS online portals, overseeing Help Desk resolutions and implementing Change and Release Management processes. Previous experience includes positions as a Business Analyst at Curach Consulting and as Senior Project Manager, Integration Manager, and Business Analyst at Biometric Securities Ltd. Additionally, William held the role of Technical Project Manager and Business Analyst at Intuition Publishing Ltd., where responsibilities included leading the development of a Learning Management System for various financial institutions. William holds a computer science diploma from Griffith College and is a certified PRINCE II Practitioner.
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