Rob Smith

Rob Smith has extensive experience in the travel and hospitality industry, currently serving as the Overseas Holiday Services Manager at Villa Plus since July 2022. Previously, Rob held the position of Event Manager at Pollen and worked for Jet2.com and Jet2holidays in multiple roles, including Customer Operations Manager and Regional Manager, where responsibilities included supervising customer service teams and overseeing destination operations. Prior experience at TUI involved roles such as Service Delivery Manager and Overseas Representative, focusing on team performance and service delivery. Rob holds a Bachelor's degree in Criminology from Sheffield Hallam University.