Dylan McLeod has a diverse background in customer success and quality assurance, currently serving as a Customer Success Manager at Vimcal since December 2023, after previously working as an Onboarding Specialist at the same company from April 2021 to February 2024. Prior experience includes a Quality Assurance Engineer Intern role at Oracle, where collaboration with interns and Senior Product Managers focused on developing and troubleshooting the Oracle LiveLabs tool. Earlier positions include Lead Student Usher at the Green Music Center, responsible for coordinating usher teams and managing seating and ticket distribution, as well as Lead Cashier at American Eagle Outfitters, overseeing merchandise displays and customer service. Dylan holds a degree in Business, Management, Marketing, and Related Support Services from Sonoma State University, completed in 2020.
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