Evan Oberstein is an experienced professional in customer support and product management, currently serving as Support Product Lead (Creation) at Vimeo since January 2020. In this role, Evan acts as a liaison between product, engineering, and support, managing readiness for product features and addressing technical bugs. Previous roles include Customer Support Specialist III at Vimeo and Senior Customer Service Agent at Global-e, where Evan handled extensive customer inquiries and led team training. Earlier career experiences also encompass client-side support management at Minute.ly and technical support positions at Staples, which involved training staff and resolving customer issues. Evan holds a Bachelor of Arts in History from Montclair State University and a COMPTIA A+ Certification in Information Technology from Brookdale Community College.
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