Iris Rothenberg is a seasoned Customer Experience and Support Professional with expertise in CX strategy, retention, and data-driven decision-making. They have led global teams and customer-centric initiatives at notable companies including Microsoft, Teva Pharmaceuticals, and Philip Morris. Currently serving as the Senior Manager of Customer Insights & Product Experience at Vimeo, Iris is responsible for driving the Voice of Customer initiative and ensuring customer insights inform product development. Their extensive experience spans project management, operational excellence, and collaboration across multiple departments to enhance service quality and customer satisfaction. Iris holds a degree from the University of Tel-Aviv.
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