Larissa Gomes is a CRM Tech Coordinator at Vindi, where they lead the CRM Tech team and manage strategic projects for Salesforce implementation and evolution. They have extensive experience in the financial sector, having begun their career in CRM since 2018 with various roles at Credisfera, including CRM Analyst and Coordinator. Larissa played a key role in implementing integrated solutions for customer service and sales across multiple platforms, enhancing customer experience metrics. They hold a degree in Process Management from Faculdade de Tecnologia Carlos Drummond de Andrade.
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