Leticia Silva is a Senior Anticipation Analyst at Vindi since 2026, bringing extensive expertise in customer success management. Previously, they excelled as a Junior Customer Success Manager at Wirecard Brasil, achieving a 100% client retention rate and significantly improving operational productivity. Leticia also worked as a Customer Experience Analyst at Moip Pagamentos, where they initiated a project that enhanced client communication and satisfaction. They hold a Tecnólogo degree in Photography from Universidade Nove de Julho, completed in 2021.
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