Roberto Coelho is an experienced professional with a strong background in operations and process management across various sectors. At Grupo BYX, Roberto served as Gestor de Operações e Processos from September to December 2024. Previously, at C6 Bank, roles included Sr Operations Analyst and Operations Coordinator, focusing on regulatory channels and customer service management. Experience at TIM Brasil included Supervisor PME and Risk and Control Analyst, providing expertise in fraud risk management and operational supervision. Roberto's tenure at Rede involved the implementation of a customer service center and continuous improvement initiatives using Lean methodology. As of December 2024, Roberto serves as Gerente de operações at Vindi, further demonstrating a commitment to operational excellence.
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