Mark Vidic currently serves as the Director of Aftersales Operations at VinFast Canada, overseeing the Canadian Service Centre network and managing various service programs. Previously, Mark held significant positions at YAMAHA MOTOR CANADA LTD. as Senior Manager of Customer Experience and National Manager of Parts & Accessories, where responsibilities included national revenue programs and business planning. At Jaguar Land Rover, Mark was the National Manager of Aftersales Business Development, focusing on revenue-generating programs and customer experience initiatives. Mark's earlier experience includes leadership roles at Suzuki Canada Inc. and Nissan Canada Inc., where responsibilities spanned service departments and operations management. Mark began the career in operations with Club Auto Roadside Services Ltd. and holds education from the University of Toronto Scarborough.
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