Maísa Breve

Maísa Breve is currently the Customer Experience & Quality Manager at Vio.com, where they focus on enhancing customer satisfaction and quality management. With previous roles at FindHotel, Maísa served as both a Customer Support Team Lead and Front Office Manager, demonstrating leadership in customer service. They also gained valuable experience as a Guest Departure Officer and Senior Guest Services Officer at Royal Caribbean International. Maísa holds a postgraduate degree in people management from Pontifícia Universidade Católica do Rio Grande do Sul and a bachelor's degree in Culinary from Universidade São Francisco.