Joan Murcia

Joan Murcia is an experienced Information Technology Support Engineer currently at Vionic Group since December 2019, specializing in PC and Mac setup, support, and service delivery. Prior roles include IT Technician positions at F2Onsite and Strategic Systems Inc, where troubleshooting and end-user support were key responsibilities. Joan has also contributed to IT training and instruction at ILEARN INSTITUTE INC, enhancing vocational skills through flexible learning environments. Notable earlier experience includes managing IT support for the City of Richmond's Literacy for Every Adult Program and providing training in networking and security for Building Blocks for Kids. Joan's educational background includes a Computer Science degree from Universidad Centroamericana José Simeón Cañas and completion of A+ Technician coursework at Stride Center.