VIP Attractions is a world-renowned, multi-award winning Airport Concierge and Lounge Service company operating lounges in Jamaica’s two international airports. Under the brands Club Mobay located at the Sangster International Airport in Montego Bay and Club Kingston operating out of Norman Manley International Airport in Kingston, Jamaica, VIP Attractions built the first cultural lounges showcasing Jamaica to the world. The lounges feature photos of Jamaican celebrities, fruits, cultural icons, national heroes and fun facts about the island, all contained in uniquely themed rooms.

Aviation & Aerospace

Hotels & Hospitality

Travel & Leisure

VIP Attractions

VIP Attractions' headquarters in Jamaica, Jamaica

David Hall

Tamar Elliott

Charmaine Franklin

This department handles inquiries and issues from customers to ensure satisfaction and resolve problems.

Customer Support

This department oversees and optimizes the operational functions of the organization.

Operations Management

This department oversees the planning, execution, and completion of projects, ensuring they align with organizational goals.

Project Management

This department oversees the management and execution of culinary services, ensuring high-quality food production and operational efficiency.

Culinary Operations

The Customer Service and Operations team at VIP Attractions ensures a seamless and exceptional experience for guests at the Club Mobay and Club Kingston lounges. The team includes roles such as Customer Service Executives, who oversee guest relations and service quality; Deputy Directors of Airport Operations, who manage overall operational efficiency; Digicel Airport Agents, responsible for assisting with connectivity and customer inquiries; and Customer Service Representatives, who provide direct support and address guest needs promptly. Together, they maintain the high standards and unique cultural presentation that VIP Attractions is known for.

Customer Service and Operations

This department is responsible for overall strategic direction and governance of the organization.

VIP Attractions

Org chart

Teams

Customer Support

Operations Management

Project Management

Culinary Operations

Customer Service and Operations

Executive Leadership

Offices

VIP Attractions

Org chart

Teams

Customer Support

Operations Management

Project Management

Culinary Operations

Customer Service and Operations

Executive Leadership

Offices

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