John Moore

Call Center Manager at VIPcare

John Moore is an experienced professional with a strong background in call center management and customer service. Currently serving as Call Center Manager at VIPcare since November 2022, John Moore has previously held key positions such as Customer Service Leader at Taylor Corporation and Call Center Manager at Ready and Episource LLC. With a career spanning over two decades, John Moore's expertise includes roles at UnitedHealth Group and Optum, where responsibilities ranged from Manager of Enrollment Quality to Manager of Clinical Services. John's early experience includes leadership positions at Bank of America and GE, along with military service as an Aviation Electrician in the US Navy.

Location

Tampa, United States

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VIPcare

At VIPcare, we are a group of passionate healthcare professionals who believe there’s a better way to practice medicine. We see a future where preventative medicine is valued over the traditional approach, which we refer to as “sick” care. Our goal is to get our patients healthy and to keep them healthy. VIPcare is a patient-focused primary care network under the Better Health Group Services umbrella that has been serving senior communities for more than 16 years. We utilize a high-touch population health management approach that prioritizes spending quality time with the physician and focusing on preventative care. To us, it’s about quality, not quantity. And not only do we value quality time, but we pride ourselves on creating a quality experience for all our patients. We practice kindness. Show empathy. Reach out in compassion. And every day, we partner with our patients on their journey to Better Health. VIPcare currently operates across four states, Florida, Alabama, Oklahoma, and Texas, and has plans for further expansion. We settle for nothing less than 5-star service and strive to be 1% better every day. This allows us to always go above and beyond for our patients. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.


Employees

501-1,000

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