Josh Kale

Customer Success Manager at Virgo

Josh Kale has a diverse range of work experience, starting with their most recent role as a Customer Success Manager at Virgo, which began in February 2023. Prior to that, they held the same position at Clora from April 2021 to February 2023. In this role, their responsibilities included supporting the customer success journey, conducting check-in calls, and driving cross-functional initiatives to enhance the overall customer experience.

Before transitioning to customer success roles, Josh worked as a Sales Representative at Eton Bioscience, Inc. from January 2019 to January 2021. Here, they utilized their relationships to build partnerships and provided strategic account oversight to clients. Preceding this, Josh worked as a Technical Research Assistant at Brigham and Women's Hospital from June 2017 to January 2019.

Josh's earliest work experience was as a Coastal Fellow/Research Assistant at the University of Rhode Island from June 2015 to May 2017. Prior to that, they worked as a Research Assistant for Rebecca Robinson's Lab from December 2014 to May 2015.

Josh Kale completed their Bachelor of Science degree in Marine Affairs from the University of Rhode Island, where they attended from 2014 to 2017. In addition, they obtained the Sales Excellence certification from Core 6 Management Advisors in December 2022.

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Timeline

  • Customer Success Manager

    February, 2023 - present