Shannon Vilmin has a diverse professional background ranging from customer service roles at Starbucks to managing operations at ClassPass. With a strong educational foundation in Translation Studies and Spanish Language, Shannon has excelled in roles like Senior Vendor Operations Specialist and Team Lead, consistently meeting and exceeding productivity and qualitative metrics. With experience at various companies like Virta Health and Carle Clinic, Shannon has a proven track record of delivering exceptional customer service and advocating for the needs of both customers and team members.
September, 2021 - present