Michael G. is a seasoned technical support professional with over 25 years of experience in resolving complex technical issues for mission-critical customers. Currently serving as a Senior Technical Support Engineer at Virtana, they provide support for the installation, configuration, and troubleshooting of hardware and software products while mentoring junior team members. Michael has previously held roles at Hewlett-Packard and IBM, where they gained expertise in SAN, Disk Array Storage, and Fibre Channel technologies. They hold a Bachelor of Science in Electrical and Electronic Engineering Technology from Montana State University.
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