JW

James W.

Service Delivery Manager at Virtasant

James W. has over 18 years of work experience in various roles and industries. James most recently worked at Virtasant as a Service Delivery Manager, starting in September 2020. Prior to that, they were a Senior Project Manager Infrastructure and Security at PDS, Inc. from February 2020 to September 2020.

Other notable roles include Senior Project Manager Network Integration and Software Release\\ Configuration Manager at Unison Systems from July 2019 to February 2020, Principal Business Consultant at KG Lewis from August 2018 to November 2018, and Director of Infrastructure and Cloud Services at ITC Management Group from March 2016 to August 2018.

James also worked as a Senior Program Manager at Compri Consulting from December 2015 to April 2017, a Senior Business Consultant\\Senior Program Manager at Slalom Consulting from November 2010 to December 2015, and a Service Delivery Director\\Senior Program Manager at MEEZA, Managed IT Services Provider from March 2008 to July 2010.

Earlier in their career, James was a Manager at Accenture from July 2006 to March 2008, and a Director of Service Delivery at Illume Partners from March 2002 to April 2005.

James W. has a diverse educational background. James holds a Master of Business Administration (MBA) degree with a focus on Business Administration, Management, and Operations from Cornell University. Additionally, James W. has a Master of Philosophy (MPhil) degree in Religion/Religious Studies from Georgetown University. James'sundergraduate education includes a Bachelor of Science (BS) degree in Molecular Biology from Michigan State University.

In addition to their formal education, James W. has obtained various certifications. James has completed courses such as "Enterprise Agile: Growing Scrum" and "Stay Lean with Kanban" at LinkedIn. Furthermore, they have obtained the certification of "Certified Scrum Product Owner (CSPO)" and "Certified ScrumMaster (CSM)" from Scrum Alliance. James W. also holds the certification of "ITIL V3 Service Delivery" from EXIN. The specific months and years of obtaining their certifications are not provided.

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Timeline

  • Service Delivery Manager

    September, 2020 - present